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  2. Account Configuration
  3. How to manage my business information

How to change your provided email from-name

An email from-name is the first name or business name that appears with your email review requests. During the onboarding process, you should have worked with your review manager to choose a custom email from-name to use when sending review requests.

Select the Profile dropdown menu in the navigation bar on the left.

Select Locations from the dropdown.

Select the pencil icon.


If you have multiple locations, be sure to select the location you’d like to edit.

Scroll down and select SMS & Email Settings.

Edit your email from-name by selecting the text under Email From Name.

Select [◘ Save & Complete].